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Services for our disabled customers


Helping hand symbolSt David’s Hall has a range of services to assist disabled customers. These include reduced price tickets for wheelchair users and occasionally for other disabled customers. Our services are described more fully below, but if you have any special requirements please mention it to the Box Office staff when you are booking, or contact the Duty House Manager on arrival and we will be happy to help.

Disabled symbolFacilities for wheelchair users include a ramp into the foyer (see Level 0 of our Virtual tour for photographs), a lift with low-level buttons, level floors and toilet facilities. Wheelchair users plus one companion can book reserved spaces at the rear of the stalls at the lowest price. Patrons with walking difficulties may find that seats in the stalls are most suitable for easy access.

Hearing aid symbol An infra red system is now available throughout the auditorium, (except for Tier 5). The system can be used with or without a hearing aid. Please let the Box Office know when booking your tickets that you will need to use the system. An information leaflet for use will be given to you at the event. You can also book tickets by MINICOM textphone at the New Theatre Box Office on 029 2087 8881.
 
   

Disabled WC symbol A Unisex toilet for disabled customers is available on Level 2.


Partial-sight symbolInformation about events at St David’s Hall is available in Braille and large print at the Cardiff Central Library, Cardiff Institute for the Blind and from the Information Desk on the ground floor. Alternatively, send your name and address to the Marketing Department and we will add you to our mailing list.

Guide dogs symbol Guide Dogs are welcome - please contact the Box Office on 029 2087 8444 to let us know the date of your visit.
 
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